The Portuguese BPI

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In Portugal, among the measures proposed, the most notable is to develop the offer of products and services along with increasing cross-selling, linking and sales through digital channels; and, on the other hand, improve profitability management by risk and segment, and strengthen cost control. In this sense, the objective of the Portuguese subsidiary 100% owned by CaixaBank will focus on improving efficiency and digitalization, by reformulating the segmentation between specialized networks, reinforcing the omnichannel experience or digitizing the purchasing strategies of the clients.

In relation to BPI's financial objectives, a volume of income is proposed that will advance at an average annual rate of approximately 9%, with profitability (ROTE) and efficiency that will converge with those of the group as a whole. Committed to Phone Number Phone Number Data Data society The new Strategic Plan maintains CaixaBank's commitment to society, with a unique banking model, with the aim of offering the best service to each customer profile to provide solutions in all areas, promote financial inclusion and lead social impact.



positive. In the coming years, the entity will maintain its presence in the rural network and the commitment to not abandon municipalities - approximately 1,466 rural offices, 364 counters and 17 office vehicles -, with high involvement in the community and a sustainable service model. Financial strength will allow it to continue supporting society through different initiatives, among which MicroBank stands out, the leading entity in microfinance in Europe, with 1.2 million operations granted for an amount of 7.1 billion euros since 2007. On the other hand, in In the field of housing, CaixaBank maintains 18,724 rental homes at the end of March, 99% rented (71% social rental).